the Hidden
of your Retail Organization

Whether you’re a small, medium, or large retailer we specialize in software and strategy that can help you get the competitive edge you need to succeed in today’s retail environment.

Retail Management Platform
Streamline your Operations and Marketing

Our Retail Management Platform is built on a foundation of your location data and people data, organized to your specifications. We’ll help tailor your platform with add-ons to fit the needs of your business, address your pain points, and achieve your goals.

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Customized with your brand
Role-based access to the info you choose
Checklists & task management
Available add-ons for communications, document storage, and more
Switchboard Interactive Voice Response (IVR)
Put your best foot forward when customers call

Switchboard IVR allows you to easily create a transfer line or store locator for your retail locations that ensures customers receive top-notch service every time they call. Choose from our out-of-the-box solutions, or let us help you customize your own.

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IVR with self-serve management tools
In-depth reporting
Voicemail, SMS, and transcription add-ons
Custom solutions available
Strategy and Consulting
Meeting your challenges with expertise

Our team would love to help your brick-and-mortar retail business overcome its biggest challenges. We’ve been involved in every facet of physical retail and distribution over the past 20 years, and thrive on helping retail organizations craft innovative solutions to the problems they face.

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20 years of experience in retail and distribution
Innovative, tech-focused approach to problem solving
Experience with small, medium, and large retail channels
Advice for competing in brick-and-mortar and beyond
About Ark Ideas
Innovative software that demonstrates 20+ years of industry experience
We thrive on meeting your challenges with tech-forward solutions that fulfill the needs of your business now and in the future. With over 20 years of experience in physical retail and distribution networks, we’ve applied what we’ve learned to building and refining our products.